Yes, each part which is shipped by us is in brand new condition.
If any product which is shipped is not correctly labeled, for instance the details on the box do not matches the product inside it only then we return the part and exchange it with the correct order.
A complain should be filed within 14 days of product delivery.
We take 1 business day to process the order after receiving full payment.
We deliver orders locally as well as internationally.
The handling and packaging fee is $15 due to the specially manufactured boxes for handling the fragile car parts safely. However the shipment charges may vary according to the location.
The shipment company is responsible for the damages caused during the shipment of the product. You should inform us after complaining about the damage, hence send us the report# for verification so we can replace the part and ship it again.